We understand that buying a mattress can be a substantial investment and we want you to be completely happy with your purchase.  So here are a few benefits to buying from us: 

100-night mattress trial

We want you to sleep well – a good night’s sleep makes everyone happy, so that’s why we offer a 100-night mattress trial for you to make sure you’ve picked the most suitable and comfortable mattress possible.  If you aren’t 100% in love with your mattress during this time, we’ll exchange it.  It couldn’t be easier! 

10-year mattress guarantee

Our Luxury Pocket Sprung Mattresses are unique to us and come with a 10-year guarantee* because they’re incredibly special to us and are a mark of our confidence in both the quality and durability of our mattresses. 

Not every mattress has a 10-year guarantee so please check individual mattress product information.

*see Terms and Conditions for more details

Recycling service

Disposing of your old mattress can be a real hassle, so we’ve created a unique, eco-friendly recycling service to relieve you of this chore. 

We will remove and recycle your old mattress, divan or both for a flat fee of £49. 

This offer is only available in mainland UK.

Divans must be dismantled prior to collection.

Staingard Protection Plans

Unfortunately, accidents happen, but that doesn’t mean they’re not frustrating.  We offer a protection plan to cover you for accidental staining and accidental damage on all our mattresses and upholstered beds.

Stains covered:

Acids
Cosmetics
Shoe polish
Ink
Bleaches
Caustics
Corrosives
Paints
Superglue
Coffee
Ketchup
Cola
Human & animal bodily fluids
Dyes & dye transfer from newspaper print or clothing, including denim
All food stuff & drink 

Accidental damage covered:

Rips
Burns
Scuffs
Punctures
Scratches
Breakage
Dents
Chips
Water, liquid or heat marks
Pet damage (limited no. of claims per cover period) 

Prices start from a one-off payment of £89 and are priced on an individual product basis.

The best bit is that for every mattress covered, we’ll give you a free mattress protector!  The protector will be based on the mattress purchased.

Before buying your mattress, you need to make sure it will fit the proportions of your room, and importantly, be able to get into your home in the first place.   Here are a few things to consider to avoid unexpected issues when you get your mattress.

Check the dimensions

Make sure you check and write down the precise dimensions of the mattress you’re buying (found on our product pages) so you know exactly what you’re working with.

Plan out your room

It’s important to make sure you can visualise the space you’ll have in the room when your bed and mattress are in place, so we recommend mapping it all out on the floor with masking tape.  You can then walk around the room and see what space you’re left with and decide if you feel it’s enough or not.

Manoeuvring the mattress through your house

It’s essential that your chosen mattress can physically fit through doorways and up staircases, so check the dimensions of all doorways and the clearance area above your stairs.  It’s a good idea to remove any pictures or freestanding lamps that might get knocked en route.

There are a few things you can do to prolong the life of your mattress and keep it tip-top. 

Use a mattress protector

It will help keep your mattress clean by adding a protective layer and can be washed regularly, whilst also adding some extra comfort.

Turn your mattress

As a general rule, we would suggest you turn your mattress every few months to help resettle the fillings.   This will help even out the pressure on the mattress and avoid irregular wear. 

However, please check your mattress turning instructions, as some, such as the pillow tops, do not need turning.  We also have seasonal turn mattresses which

*not all mattresses – pillow top – check individually

Some are seasonal and have a cool and a warm side 

Rotate your mattress

Ideally you should rotate your mattress 180 degrees once a week during the first three months, and then once every three months thereafter. 

Brush or vacuum your mattress

It’s a good idea to lightly brush or vacuum your mattress once a month to help keep it clean.

We recommend changing your mattress every 7 – 10 years. 

If your current mattress sags or creaks, you can feel the springs beneath the surface, or you wake up with aching joints then it’s time for a new one.

Springs traditionally make up the support and structure of the mattress and the most common springs are open coil or pockets springs. 

Open coil mattresses consist of an inter-connecting spring system, while pocket springs are individual springs housed in their own pocket.  Pocket sprung mattresses are more supportive than open coiled because they work independently from each other and ease pressure points.