100 Night Mattress Trial
We’re committed to ensuring you sleep well, and we understand that a mattress can be a big investment. This is why we offer a 100 night trial on all our mattresses bought online (except clearance and custom sizes) to give you peace of mind that you’ve picked the most comfortable and supportive mattress for you.
If you get it home and are not 100% in love with it during this time, we’ll exchange it for you. It couldn’t be easier.
Making the most of your trial
- Your new mattress must be trialled for a minimum of 30 nights from the date of delivery to allow time to adjust to it. After all, it can take a few days for fillings to settle.
- You can have the mattress for a maximum of 100 nights from the date of delivery before exchanging it.
- If you decide the mattress isn’t for you and would like to swap it for another style, it must still be in tip-top condition, so a mattress protector must be used during your trial. If it’s marked, stained or damaged in any way, we may have to charge you.
- If you exchange your mattress for a more expensive style, you will be charged the difference. If you opt for a less expensive mattress, unfortunately we’re unable to refund the difference.
- You will be charged for collection and redelivery of your mattresses if you decide to exchange it.
- The 100 night trial is limited to one exchange per household.
Please call our Customer Services team on 01243 380 600 if you have any further questions or need to organise a return or mattress exchange during your trial.
For further details, please read our full Terms & Conditions
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