Delivery
Enjoy free delivery on all orders going to mainland England, Scotland, and Wales, and the Isle of Wight, and deliver Monday – Saturday from 7am to 6pm.
All our deliveries are done through our Dreams delivery network who have a dedicated fleet of vehicles for a reliable and efficient service. Our delivery service has been adapted to ensure we keep you and our delivery colleagues safe, always adhering to the latest guidelines.
For larger items such as beds, mattresses, and furniture, you can choose your preferred delivery slot at checkout if your item is in stock. Otherwise, we’ll be in touch as soon as your item arrives into our warehouse with the next available delivery slot - this includes Handmade For You orders. If you need to change your slot for any reason please call or email our Customer Services team.
Bed linen and bedding will be delivered within five working days by DPD. If it’s out of stock, it will be delivered within five working days of it arriving into our warehouse. You can find the estimated date it’s due in on the product page.
We are happy to deliver to your room of choice, but if you would prefer a doorstep delivery, are self-isolating or simply prefer to wait until the situation changes, please let the delivery team know when they call you.
We endeavour to keep you up to date with the progress of your order, but if you’re unsure about anything or have any questions, please call our Customer Service team on 01243 380600.