Contact Us

Your custom is very important to us and we're always grateful for any feedback you can give us on our products or service. If you do have any questions or comments then please contact our customer service centre by calling 01243 380 600 or by emailing us at All calls may be recorded for training and monitoring purposes. 

Our Customer Service Department is open 9.00am to 5.30pm Monday to Friday.  Outside of these hours please do contact us via e-mail on

Alternatively, should you wish to raise an online dispute, please do so here

Feather & Black is the trading name of Hilding Anders Holdings Limited. 
The registered office of Feather & Black is 29 Gildredge Road, Eastbourne, East Sussex, United Kingdom, BN21 4RU. 
Registered in England. Company Registration No. 02673742. VAT Registration No. 283661579.