Contact Us
Web chat
Chat with a member of our customer service team about how to place an order, delivery information and more.
Monday 9am-1pm, 2pm-5pm
Tuesday 9am-5pm
Wednesday 10am-5pm
Thursday to Saturday 9am-5pm
Bank Holidays 10am-4pm
Change your delivery date
If you'd like to change your delivery date you can do this here, quickly and easily, and you'll be offered a range of next available and future dates. All you need is your order number, surname and postcode.
Please let us know at least 3 days before the expected delivery date if you would like to change your delivery date.
Call us
Sales - call 01494 415399 and select option 1
Monday to Friday 9am-8pm
Saturday and Sunday 9am-5pm
Customer services - call 01494 415399 and select option 2
Monday 9am-1pm, 2pm-5pm
Tuesday 9am-5pm
Wednesday 10am-5pm
Thursday to Saturday 9am-5pm
Bank Holidays 10am-4pm
Email us
If you'd prefer to send your enquiry via email, please drop us a line on customerservices@featherandblack.com.