For our full delivery terms and conditions please click here.
Our delivery service includes a two man delivery to a room of your choice. This item comes with a full set of simple instructions for assembly. Alternatively we will assemble your furniture and take away all the packaging for an additional £25 for one item or for two or more items, this is a flat £35 charge. Please choose the assembly option in the shopping basket to take advantage of this service.
We want you to have only the best experience with Feather & Black. If for any reason you are not happy with our furniture please notify us within 7 days of receipt and we will arrange for a collection and refund. For full terms and conditions click here.
19 April 2014
Marblehead 4ft6 Storage bed - Well constructed and solid but light in appearance. Just what we wanted.
18 April 2014
Marblehead 4ft6 Storage bed - Comfy and spot on
05 December 2013
Marblehead 5ft Storage bed - They really go the extra mile
26 November 2013
Marblehead 4ft6 Storage bed - The bed is lovely and seems well made, but the base is a little large for the mattress, which is a bit annoying as we are worried about hitting our shins on the corners. Unless it's the mattress that is too small, but that seems unlikely.
Over the course of the next few weeks, you should find that your mattress fillings will settle and expand a little making this gap less noticable. If you don't see any improvement heading into the new year, do let us know and we can arrange an inspection just to be sure that there are no sizing issues.
Sally @ Feather & Black
23 November 2013
Marblehead 5ft Storage bed - Some mould on the internal drawers which should have been identified and cleaned before delivery.
20 November 2013
Marblehead 5ft Storage bed - It was a bit disconcerting to order the bed and mattress over the phone but not to receive any confirmation email or receive a telephone call for over one month. Would be better customer service to immediately email customer to confirm their order. However, delivery was at the agreed time and the bed is wonderful.
07 October 2013
Marblehead 5ft Storage bed - Excellent
04 October 2013
Marblehead 4ft6 Storage bed - Good
30 September 2013
Marblehead 5ft Storage bed - Excellent and very knowledgable
25 September 2013
Marblehead 5ft Storage bed - This is great. It's comfortable to lean against when sitting up in bed and it looks good. However, we had great trouble with its delivery. When we saw that assembly was available at extra cost, we signed up for that, and assumed that it would come in several pieces, so were not worried about our cottage access. If the sales assistant had been a little more on the ball, and checked about access (the clue is in the address, Rose Cottage in Gloucestershire!) we understand that a third delivery team member would have been assigned to help. As it was, the two man team refused to deliver it via a steep slope to the back of the house and in through french doors on the first floor level. Fortunately my son and his friends were able to get it in and assembled. The outcome of this was very fair, and the delivery and assembly charges were reimbursed, but we felt that the in-store sales team should be made aware of delivery issues such as this, so that the problem could be avoided.
24 September 2013
Marblehead 4ft6 Storage bed - Good bed.
18 September 2013
Marblehead 5ft Storage bed - Kept well informed of delivery times. Delivery staff very helpful
17 September 2013
Marblehead 4ft6 Storage bed - Good bed, sadly it was delivered with two slats missing. Had to wait two days for these to arrive.
14 September 2013
Marblehead 5ft Storage bed - Excellent quality - drawers fir perfectly. Much better than any other bed stores visited.
30 August 2013
Marblehead 5ft Storage bed - Ver good quality. Will probably buy other furniture in the range
25 July 2013
Marblehead 4ft6 Storage bed - The bed is lovely, however when it arrived it had a chip on the footboard leg, we then had to get a replacement part which arrived the next week, the 2nd delivery drivers were very helpful and quick and now we have a perfect bed! Good sturdy product with excellent storage.
18 July 2013
Marblehead 5ft Storage bed - Beautifully crafted oak bed that will last us a lifetime
14 July 2013
Marblehead 5ft Storage bed - Love the frame.
12 June 2013
Marblehead 4ft6 Storage bed - As Above
29 May 2013
Marblehead 5ft Storage bed - Good assembly instructions. Robust bed. Legs protrude and I broke my toe on one.
20 May 2013
Marblehead 5ft Storage bed - The bed broke the first time it was used. The screws used to keep the central beam in place are wholly inadequate and pulled out of the bed as soon as we both lay down. We have now swapped it for a completely different bed but this has not arrived yet for me to comment on
Thank you for your feedback which I will ensure is passed on to the team at Solihull. I am so sorry that there was a problem with your Marblehead bed. As a result of customer feedback, the specification on this model has been altered slightly to avoid problems of this nature occuring in future. I can see that you have selected the Regency as your replacement bed, but as this is a bespoke item, it does need to be made for you so there will be a slight wait. It is a beautiful bed that I'm sure will be well worth the wait and I do hope that you are delighted with it when it does arrive.
Sally @ Feather & Black
30 April 2013
Marblehead 4ft6 Storage bed - One of the brackets for the foot of the bed had not been tapped with a thread. Due to the fact I needed the bed straight away I fixed this myself. Now it is assembled I am very pleased with this product.
I'm so sorry to hear that there was a problem with one of the brackets on the bed when it was delivered. Apologies for the inconvenience this caused and I'm glad that you are otherwise pleased with the goods.
Sally @ Feather & Black