17 November 2016
As before - excellent products and service
20 October 2016
Beautiful, comfortable, stylish and very happy. It is lovely to sleep on and makes the room
12 August 2016
A beautiful mattress for my lucky daughter
5 May 2016
Really comfortable. The Feather and Black tension choice allows you to choose the one most suited to you.
15 April 2016
Really comfortable. The offer to return the mattress if it wasn't right was an incentive. No question of returning it though!
14 April 2016
Beautiful mattress, super comfortable.
29 March 2016
Definitely better than my last mattress. Waking in the morning with less aches and pains so getting a better nights sleep.
19 February 2016
Very comfortable, as expected.
21 December 2015
Excellent quality and stunning looking bed: adds class to our bedroom.
18 December 2015
The mattress is very comfortable
13 November 2015
Straight forward does what it says on the tin great quality
14 August 2015
Absolutely amazing mattress. We are delighted!
22 July 2015
I wasn't sure about this mattress in the show room, but despite my concerns the Feather and Black advisers convinced me to buy it. All that in spite of it being cheaper than the one I was going to buy! They said I would like it and it would be the right one for me. Despite my worries, they are right! After ten nights, I can honestly say, I have never slept better, night on night, than I have recently and I know it is because I am finding the Fitzgerald mattress incredibly comfortable! They knew me better than I knew myself! I have never owned a bed more comfortable than this one and I love it!
12 July 2015
Too early to say if excellent but we are very pleased.
8 June 2015
this mattress is a total joy - sleep like a baby, wake refreshed
28 March 2015
Mattress is extremely comfortable and luxurious!
18 February 2015
6 February 2015
Very comfortable. Might be excellent, but here again, needs a few years use to be sure.
16 January 2015
I spent a long time evaluating beds and weighing up the decision to invest around £1500 in what I thought would be a really good quality mattress. I spoke to feather and black staff at the Tottenham court road branch and considered the decision for weeks. After much deliberation, I decided to go for it and make an investment in a mattress that felt amazing in the store. I was bitterly disappointed. The mattress is nothing like the model I trialed and bought into. I feel like I'm sleeping on a wooden bench. This mattress is utterly horrendous. My former £80 Ikea mattress feels better. Moreover, when I called my local store after two weeks of sleeping uncomfortably and waking up after 4 hrs sleep, all they tried to do was sell me a mattress topper and try to get more money from me. They said my bed would begin to feel more like the showroom bed if I waited one month to let the mattress "settle". It hasn't done this. Two months later I'm still suffering from lack of sleep and muscle pains. I wake up at 6am every weekend, which I have never done in my life. The level is discomfort is unbearable. Moreover, the level of aftercare promised in the store has not been delivered. I'm now very keen to replace this mattress with something I can actually sleep on without feeling awful, but this is made difficult by the fact I took a chance to spend so much on this in the first place. I strongly advise everyone to have a conversation about sleeping styles - on your back, on your side, and your front- with your sales assistant wherever you buy, which is something feather and black never discussed with me and can have a really big impact on the bed you should buy.
13 January 2015
2 January 2015
Firmer & warmer than was expecting and smells very sheepy. Good quality sleep though.
15 November 2014
14 November 2014
Incredible mattress, 1st class build quality. So comfortable. Love that it is made in Leeds with Yorkshire wool too.
10 November 2014
31 May 2014
Very comfortable just what I was after.
22 May 2014
All had gone very well and we are happy customers. Thank you.
8 May 2014
I love your products and the bed is just amazingly comfy.
25 April 2014
Its amazing! very comfortable.
17 December 2013
Well made product,chose tension 8 which has proved very comfortable and achieved good nights sleep from the outset. Would have been helpfull if some guidance given on how heavy matress was and need for two person to be present when attempting to move.
15 December 2013
Very comfortable but turning it is a two person job!
9 December 2013
4 October 2013
difficult to say as whole experience has been very sad
26 September 2013
We are been very pleased with our mattress.
28 August 2013
14 July 2013
Store sales lady was absolutely awesome.
13 July 2013
27 June 2013
Securely packaged . Good quality and design.
29 May 2013
18 April 2013
for the reasons above
9 April 2013
service police professional and informed.
2 April 2013
love the mattress
27 March 2013
particularly like the use of English sheeps wool
3 January 2013
Very very poor service once I'd bought the mattress from feather and black. For a company of your size I'd don't know why I had to arrange my own delivery for a mattress that cost the best part of £2500. As a result of this I will never use Feather and Black again, I have spent many many thousands of pounds from when you were the Iron Bed Company to the present day. But I will never use you again for any of my bedding requirements.
13 December 2012
30 October 2012
Feels very good but will take time to tell
18 July 2012
Second mattress ordered very pleased
12 July 2012
it is very comfortable, but as stated above is too heavy for me to move.
15 May 2012
Haven't yet slept on it!
30 March 2012
Super excellent! Both my son and daughter have slept on it and said it was their best nights sleep.
26 March 2012
Good but when we were sold this mattress as we could not try a 5 we were told that it would be possible to change it if the 6 were too hard whereas when my husband mentioned this last week, he was told that this was not really an option.
26 March 2012
I would like to make a comment about the poor qaulity of the delivery service. Initially, I was due to take the delivery one Saturday morning and, when the driver arrived, he said that he could not get the lorry down the road. An arrangement was made to deliver the following weekend in a smaller vehicle. The driver of the hired, smaller vehicle said that he could not get the vehicle down the road as he was worried about knocking the parked cars (and he would personally have to pay if he knocked into anything) - it was quite clear to me (and others) that there was plenty of space (and the available width was exactly the same as the previous week which, presumably, the previous driver had reported back on - more than enogh to get a large dustcart down the road each week). I suggested that the delivery men park at the top of the road and carry the furniture 50 yards down to my house - this was initially rejected on the grounds that the driver could not leave the van unattended in case of theft or getting a ticket (there are no parking restrictions in the area!). He remained at the van whilst a friend of mine and the delivery assistant carried all of the furniture down to my house. It is just as well my friend was around to do this otherwise the furniture would not have been delivered at all. I have never met such "glass half empty" people in my life as these two delivery men!! They moaned and groaned about getting the furniture upstairs and said that they were late for their next job and that they did not get paid if they worked after 2pm (this is not my fault!). I had paid £25 to have the bed put together - when I looked at the bed after they had left, they had left several screws out and and even screwed all the drawer handles to the INSIDE of the drawers!!! - unbelievable!!! I was told the mattress could not go up the stairs as it was "too stiff" so it was left in my dining room - I have since got it into the bedroom with minimum difficulties. I was happy with the service I received from Feather and Black per se (store, telphone etc) but I would recommend that you review the contract you have with the delivery company as this is doing Feather and Black no favours in terms of customer perceptions.
15 February 2012
18 November 2011
Sooooo comfortable and supportive. Should have gone to Feather and Black years ago!
16 November 2011
18 October 2011