Cookies, or HTTP cookies, are small pieces of data that are stored within your web browser and computer when you visit certain web pages. Cookies are designed to ‘remember actions’ that the website user has performed previously on a website such as adding products to a shopping basket or browsing particular pages.
Cookies are not malicious and cannot do any harm to your browser or computer system. No personally identifiable information is stored in the cookies that are created such as credit card details or addresses.
Our cookies are used only to determine your browsing preferences for our site, and to retain the contents of your shopping basket for 7 days. We believe this can greatly assist us in providing you with the service that you desire and to enhance your browsing experience. However, if you prefer, your browser software should enable to disable cookies. You will still be able to browse our website but will not be able to add products to the shopping basket or complete a purchase.
There may be some instances in which our carefully selected suppliers may also set cookies in the duration of your visit that are used for behavioural marketing purposes like retargeting with relevant ads. If you wish to opt out, please visit the Network Advertising Initiative Website.
(Please note that we cannot be responsible for external site content)
This new section of our website has been designed as part of the guidelines for new legislation and to give you full transparency of what we are tracking online. It is important to us to make sure our users are comfortable & trusting in what we do online.
Cookies from the Feather & Black website| Cookie Name | Cookie Type | Cookie Purpose | What data does it hold? |
|---|
| ASP.NET_SessionId | Website | This cookie allows our web servers to respond to your actions on the website. The website would not function fully without it. | Unique session id and contents of shopping basket. |
Sometimes, other websites may send cookies to your computer that are not controlled by Feather & Black. These cookies show the users previous browsing history and can be a record of how someone has reached the Feather and Black website. We do not have any immediate control of these cookies so we suggest that you visit the dedicated website of each 3rd party for more information about how to opt out of the process.
Cookies from Google Analytics| Cookie Name | Cookie Type | Cookie Purpose | What data does it hold? |
|---|
| __utma | http | Used to determine and count visitation statistics | Holds data on how many visits a user has made to the website |
| __utmb | http | Used to monitor each page that a user visits | Page view information for each user |
| __utmz | http | Used to monitor the referral source that drove the user to the website | Information about how the user came upon the website |
Cookies from Affiliate Window| Cookie Name | Cookie Type | Cookie Purpose | What data does it hold? |
|---|
| aw(merchantid) | http | Saves data from referral source. Used for tracking web sales against affiliates such as voucher code and cashback websites | Saves information concerning the route that the customer has taken to reach the website including referral source, click time and the product referred to. |
| AWSESS | http | Used to credit the banner provider with any sales generated. | Saves data of the banner used to direct to the website |
| awpv9(merchantid) | http | Used for tracking web sales against affiliates such as voucher code and cashback websites | Saves click information and time that the click was made from the referral source. |
| aw3 | http | Used to credit affiliated with any sales generated when a user is directed to the Feather & Black website | Saves data of the affiliate used to direct to the website |
| AW | flash | Used to credit affiliated with any sales generated when a user is directed to the Feather & Black website | Saves data of the affiliate used to direct to the website |
| _aw_m_(clickid) | http | Used to credit affiliated with any sales generated when a user is directed to the Feather & Black website | Saves data of the click used to direct to the website |
Banner advertising is designed to offer you a selection of related products based upon your browising history on the Feather & Black website. When you visit other websites, depending upon the selling space on each page, you will be presented with Feather & Black branded advertising provided by our agency partner, Struq. These ads are tailored to your personal browsing history using 'cookies'.
Disabling banner adverts
Banner adverts can be helpful to your buying experience and aid you in finding products that you may have missed previously. However, if you would like to disable the banner adverts, you can do so by clicking here and visiting the Struq website.
How to check cookies are enabled for PCs
Google Chrome
1. Click on 'Tools' at the top of your browser window and select Options
2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
3. Now select 'Allow local data to be set'
Microsoft Internet Explorer
1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
3. Settings above Medium will disable cookies
Mozilla Firefox
1. Click on 'Tools' at the top of your browser window and select Options
2. Then select the Privacy icon
3. Click on Cookies, then select 'allow sites to set cookies'
Safari
1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'
3. Click 'Save'
How to check cookies are enabled for Macs
Microsoft Internet Explorer 5.0 on OSX
1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options
2. Scroll down until you see 'Cookies' under Receiving Files
3. Select the 'Never Ask' option
Safari on OSX
1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
2. Click on 'Security' then 'Accept cookies'
3. Select the 'Only from site you navigate to'
Netscape on OSX
1. Click on 'Netscape' at the top of your browser window and select the 'Preferences' option
2. Scroll down until you see cookies under 'Privacy & Security'
3. Select 'Enable cookies for the originating web site only
Firefox on OSX
1. Click on 'Firefox' at the top of your browser window and select the 'Preferences' option
2. Scroll down until you see cookies under 'Privacy & Security'
3. Select 'Enable cookies for the originating web site only
Opera
1. Click on 'Menu' at the top of your browser window and select 'Settings'
2. Then select 'Preferences', select the 'Advanced' tab
3. Then select 'Accept cookies' option
Privacy Policy
The Information we need and how we use it
When you order online, we will require your name, e-mail address, credit / debit card number and card expiry date. Without this information we will not be able to process your request or notify you of acceptance of your order.
A contact telephone number may also be required so we may contact your urgently if there is a problem with your order. We may, unless you advise us otherwise, pass this information onto our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order.
When you register with us, you can select whether you would like to be sent notification of special orders, promotions and other correspondence from us via email. If you would like to receive these notifications, you must select the tick box on the registration page. If you leave the box unchecked you will not receive these notifications. If, in the past, you have chosen to be notified and you no longer wish to receive mailings from us, please send an email to unsubscribe@featherandblack.com and we will remove your email address from our records.
Security Of Your Information
Our site uses secure server software to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is sent to us to minimise the risk of this being intercepted before it is received by us. We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.
We may wish to pass your details to trusted third-parties that we believe may be of interest to you. If you would prefer not to enjoy this service, please contact us to inform us of your preference.
Confidentiality
Within Feather & Black we protect your privacy in 4 ways:
- Access to customer account information is limited to those who need access for the performance of their job.
- We use full login and password controls on our sales control system.
- All full and part-time employees are required to sign a confidentiality clause as part of their terms of employment with the company.
- Confidentiality and database access controls are reviewed periodically and updated as required to further protect your personal data.
Your Rights
If, for any reason, you are unsure about the personal and account information we are holding in your name, please contact our customer service team. They will happily review your file and update the records if required. You can contact our customer service team by email, phone or fax. Alternatively, this information can be checked and reviewed online once you have signed in.
Consent
Your use of this website signifies your consent to the collection processing and use of personal information by us for the purpose of administering and dealing with your order or account, market research, processing your payments, credit reference checking and fraud detection, and for marketing purposes as outlined above. Any changes to our privacy policy will be posted on this site so to ensure you are fully informed of your rights and can notify us of any changes to your preferences.
Credit Card Security
We are confident that credit card information entered on our site will not be accessed by any unauthorised person or company. Our secure sockets layer (SSL) encryption uses 128-bit encryption, the highest level possible. No card details are stored on our website. Our sales order processing system and internal network is protected by the latest firewall/proxy technology.