Madeline Teal & Chocolate Linen

Madeline Fitted Sheet King - wether i rang head office or the store i was delt with superbly. polite , well informed , efficient and easily approachable. the same applied when i went to the manchester store

Madeline Pillow Case Oxford - same as

Madeline Duvet Cover King - beautiful , beautifully made and superb quality

Madeline Fitted Sheet Superking - VERY GOOD SERVICE AND PERSONAL CUSTOMER SERVICE WHEN I SPOKE TO SOMEONE ON THE PHONE

Madeline Fitted Sheet Superking - As Above

Madeline Pillow Case Oxford - As Above

Madeline Fitted Sheet King - ordering online not as slick as it could be, no confirmation of order/delivery details for a few days after the order. Arrived when it said it would though.

Madeline Duvet Cover King - As Above

Madeline Fitted Sheet King - Great

Madeline Pillow Case Oxford - Great, really good fabric.

Madeline Duvet Cover King - As Above

Madeline Pillow Case Oxford - As Above

Madeline Pillow Case Oxford - Ordered from the store Saturday afternoon as the required size was not in stock - delivered by lunchtime Tuesday.

Madeline Duvet Cover King - As Above

Madeline Pillow Case Oxford - The staff were very helpful and I received phone calls updating me on the status of my order and when it arrived.

Madeline Pillow Case Oxford - total service from order to delivery excellent.

Madeline Fitted Sheet Double - good quality - good depth which in this case was particularly important.

Madeline Pillow Case Oxford - Pillowcases also good quality but quite expensive.

Madeline Duvet Cover Double - Cover is excellent quality and colours were as described on website.

Madeline Fitted Sheet Double - You had been recommended to us by a friend. Found your website easy to use (though a little slow). Your service was first class and will not hesitate to use you again and to recommend you to others.

Madeline Duvet Cover Double - As Above

Madeline Pillow Case Oxford - As Above

Madeline Fitted Sheet Double - Efficient service and different good quality products

Madeline Duvet Cover King - As Above

Madeline Pillow Case Oxford - Only real disappointment is that the bedding does all need ironing - in the shop I was told that there was no need to iron it but I don't agree!

Madeline Fitted Sheet King - The girls serving in the shop are very good and try to help but your delivery service is seriously found wanting.....

Thank you so much for taking the time to discuss your comments with me this afternoon. We always welcome constructive feedback that we can use to improve our service. Following our conversation, I did contact the showroom and they will be in touch very shortly with an update on your order.
Kind regards
Sally @ Feather & Black