Excellent customer service received over the telephone by a very courteous gentleman. Very impressive. Some of the best service i have received in the United Kingdom.

Mr O'Chonogor, London (June 2010)

I cannot speak highly enough of the service I received from Hannah in your Shrewsbury store. I hate shopping but she made my recent bed linen expedition a pleasure. I ordered by phone Wednesday pm and the items were delivered Friday lunchtime. Excellent! The products are good quality, Hannah's attitude excellent. I am a very satisfied customer.

Mrs Davies, Shrewsbury (June 2010)

What a great shopping experience. i was served by Jennifer in Milton Keynes. She was helpful without being pushy. I was phoned on the day expected and the delivery team were friendly and helpful.

Mrs Boardman, Milton Keynes (June 2010)

Excellent service throughout, particularly helpful store staff- informative without any pressure.

Mrs Heywood, Milton Keynes

The service I have received from Feather & Black has been truly fantastic. I stumbled upon their store in Milton Keynes whilst searching for a new bed. From the moment I walked in to the time I received my bed the staff could not have been more helpful, friendly & more knowledgeable. 10 out of 10, I will be buying from your company again.

Mrs Wilson, Milton Keynes

We are very pleased with our new bed and have been impressed with Feather & Black's service from start to finish. We will certainly recommend you.

Mr & Mrs Finch, Norwich

I just wanted to thank you for such an efficient service over the past few months.  The Noah furniture finally arrived safely in Italy, much to the delight of my children.  I was impressed with how solid and well made it all is and will not hesitate to use Feather and Black again in the future.

Mrs Roman, Italy

Excellent service throughout.  The furniture was also very well packed when it was delivered which makes a change (compared to most companies).  Staff from start to finish could not have been more helpful.

Mrs Stewart, Isle of Lewis

Very pleased with the delivery and set – very polite workers.  Also very pleased with quality of furniture.

Mrs McPartland, London

Couldn’t be more happy overall from purchase through to delivery.  Thank you all at Feather and Black!

Mr Panesh, Wilmslow

Beds are very comfortable.  My life been transformed!

Mr Nelson, Ayr

Excellent service, knowledgeable and friendly staff – Good value for money!

Mr Thrussell, Cirencester

Particularly impressed with delivery men who turned up on time in heavy snow and did an excellent job.

Mrs Leith, Long Ashton

Jennifer at the Tottenham Court Road store was extremely helpful and friendly.  Great customer service and experience throughout.  Very good quality furniture and delivery was prompted and packaged extremely well.  Would definitely use again over and above our normal shop of choice John Lewis.  Thank you.

Mr Kirby, Hatfield

Really first class service and my delivery was earlier then originally scheduled!

Mrs Kewell, Bristol

Really like the Feather and Black range, long may its great style continue.  Only wished we had more bedrooms!  Staff in Whiteladies Road very knowledgeable, helpful and never make false promises.

Mrs Maddrell, Bristol